# Endpoint Detection and Response (EDR) Service for UK Businesses

Endpoint Detection and Response (EDR) is a security technology that continuously monitors the activity on your business devices — laptops, desktops, servers — and detects threats that traditional antivirus misses. Unlike antivirus, which matches files against a database of known malware signatures, EDR analyses behaviour in real time, catching novel ransomware variants, fileless malware, and living-off-the-land attacks that leave no signature to detect.

**Key Features:**  
- 1,200+ UK businesses protected  
- 24/7 monitoring and response  
- <1hr critical incident response

## What's Included
Everything you get with our endpoint detection and response (EDR) service.

### Full Endpoint Coverage
- EDR agents deployed on all business endpoints — desktops, laptops, and servers — providing continuous behavioural monitoring.

### Behavioural Detection
- Goes beyond signature-based detection to identify suspicious behaviour patterns, fileless attacks, and living-off-the-land techniques.

### Threat Investigation
- When a detection fires, our analysts investigate the full attack chain — what happened, how it got in, and what was affected.

### Automated Response
- Pre-configured response actions isolate compromised endpoints, block malicious processes, and prevent lateral movement automatically.

### Continuous Updates
- Detection rules and threat intelligence are continuously updated to protect against emerging threats.

### Visibility and Reporting
- Full visibility into your endpoint security posture through dashboards and regular reports.

## How It Works
From initial assessment to ongoing protection.

1. **Assessment**  
- We audit your current endpoint protection and identify gaps.
2. **Deployment**  
- EDR agents deployed across all endpoints with minimal disruption.
3. **Configuration**  
- Detection policies configured to your environment and risk profile.
4. **Monitoring**  
- Continuous monitoring by our SOC analysts, 24/7.
5. **Optimisation**  
- Ongoing tuning to reduce false positives and improve detection accuracy.

## Why Choose AMVIA for Endpoint Detection and Response (EDR)

### Sheffield-Based, UK-Focused
- Our engineering and support team operates from Sheffield. We understand UK compliance requirements, network infrastructure, and the specific challenges facing British businesses.

### Accredited & Certified
- AMVIA holds Cyber Essentials Plus, ISO 27001, and Microsoft Gold Partner status — giving you confidence that our services meet the highest UK security and quality standards.

### 1,200+ UK Businesses Protected
- We manage IT and security for over 1,200 UK businesses across sectors including legal, finance, healthcare, and professional services. Our track record speaks for itself.

### Fast, Responsive Support
- Critical issues are responded to within one hour. Our helpdesk is available by phone, email, and portal — with dedicated account managers who know your environment.

## Frequently Asked Questions

### What is EDR in cybersecurity?
- EDR (Endpoint Detection and Response) is a security technology that continuously monitors activity on business devices — laptops, desktops, servers — and detects threats through behavioural analysis rather than signature matching alone. It provides visibility into the full context of an attack, enabling security analysts to investigate and respond decisively.

### Is EDR better than antivirus?
- EDR provides significantly broader protection than traditional antivirus. It detects threats that antivirus misses — novel ransomware, fileless malware, living-off-the-land attacks — and provides the investigation context needed for effective incident response.

### Does my business need EDR?
- If your business handles sensitive data, processes customer personal information, or has cyber insurance requirements, EDR is the appropriate endpoint security standard.

### What is the difference between EDR and MDR?
- EDR is the technology platform. MDR (Managed Detection and Response) is the service built around it — adding human analyst coverage, threat intelligence, and active incident response.