# Managed SOC Service for UK SMEs | 24/7 Security Operations AMVIA's managed SOC (Security Operations Centre) provides UK SMEs with 24/7 security monitoring, threat detection, and incident response — without the cost of building an in-house security team. Our UK-based analysts monitor your environment continuously, investigating alerts and responding to threats on your behalf. Last updated: March 2026 A managed SOC service provides UK businesses with 24/7 Security Operations Centre coverage — monitoring your environment for threats, investigating alerts, and responding to incidents — without the £1.2M+ annual cost of building an in-house SOC. AMVIA's managed SOC is staffed by certified analysts and integrates with your existing Microsoft 365, endpoint, and firewall tools. 1,200+ UK businesses protected 24/7 Monitoring and response <1hr Critical incident response ## What's Included Everything you get with our managed SOC service. ### 24/7 Security Operations Centre Our UK-based SOC operates around the clock, monitoring your environment for threats and responding to incidents in real time. ### Human-Led Threat Analysis Every alert is investigated by a trained security analyst — not just automated correlation rules. We eliminate false positives and focus on genuine threats. ### Incident Response When a genuine threat is confirmed, our team responds immediately — containing the threat, investigating the root cause, and communicating with your team throughout. ### Threat Intelligence Our SOC is informed by continuously updated threat intelligence, ensuring we detect the latest attack techniques targeting UK businesses. ### Custom Detection Rules Detection logic tuned to your specific environment, applications, and risk profile — not generic out-of-the-box rules. ### Regular Reporting Monthly threat reports and quarterly business reviews with your account manager, providing visibility into your security posture and trends. ## How It Works From initial assessment to ongoing protection. ### Discovery We assess your environment, identify your assets, and understand your risk profile. ### Onboarding Deploy monitoring agents and configure integrations with your existing tools. ### Monitoring 24/7 monitoring begins — our analysts watch your environment continuously. ### Detection and Response Threats detected, investigated, and contained by our SOC team. ### Continuous Improvement Regular reviews to improve detection accuracy and expand coverage. ## Why Choose AMVIA for Managed SOC Service UK-based specialists delivering measurable results for businesses of every size. ### Sheffield-Based, UK-Focused Our engineering and support team operates from Sheffield. We understand UK compliance requirements, network infrastructure, and the specific challenges facing British businesses. ### Accredited & Certified AMVIA holds Cyber Essentials Plus, ISO 27001, and Microsoft Gold Partner status — giving you confidence that our services meet the highest UK security and quality standards. ### 1,200+ UK Businesses Protected We manage IT and security for over 1,200 UK businesses across sectors including legal, finance, healthcare, and professional services. Our track record speaks for itself. ### Fast, Responsive Support Critical issues are responded to within one hour. Our helpdesk is available by phone, email, and portal — with dedicated account managers who know your environment. ## Frequently Asked Questions **What do your SOC analysts actually do all day?** Our SOC analysts continuously monitor security telemetry from your endpoints, email, network, and cloud services using SIEM and EDR platforms. They investigate every alert, determine whether it represents a genuine threat or a false positive, and escalate confirmed incidents for containment. Analysts also conduct proactive threat hunting and tune detection rules to your environment. **What SIEM tooling does your managed SOC use?** Our SOC operates on Microsoft Sentinel as the primary SIEM platform, supplemented by Huntress for persistent foothold detection and Microsoft Defender for endpoint and identity telemetry. We integrate with your existing firewalls, cloud applications, and email systems to centralise all security logs in one platform. **How does a managed SOC reduce alert fatigue for our team?** Security tools generate hundreds of alerts daily, most of which are benign. Our SOC analysts triage every alert before it reaches your team, filtering out false positives and only escalating confirmed threats that require a business decision. **What reporting do we receive from the managed SOC?** You receive monthly threat reports summarising all alerts investigated, incidents handled, containment actions taken, and trends observed across your environment. Quarterly business reviews with your account manager cover security posture improvements, detection rule changes, and strategic recommendations. **Is a managed SOC cost-effective compared to hiring in-house security staff?** Building an in-house SOC requires hiring multiple certified analysts to provide 24/7 coverage, plus SIEM licensing, threat intelligence feeds, and ongoing training — typically costing over £1.2 million annually. Our managed SOC delivers equivalent 24/7 coverage at a fraction of this cost, with pricing based on the number of users and data sources monitored.