# Phishing Simulation and Security Awareness Training

AMVIA delivers this service as part of our managed IT portfolio for UK businesses. Fixed monthly pricing, no hidden fees, and a team that understands your business.

1,200+ UK businesses managed by AMVIA  
<1hr critical issue response time  
24/7 monitoring and support  
Last updated: March 2026

Phishing simulation training tests your staff's ability to recognise phishing emails — then delivers targeted training to those who fail. AMVIA runs monthly simulated phishing campaigns, tracking click rates, reporting rates, and training completion. Businesses that run regular simulations reduce click rates by over 70% within six months, according to NCSC data.

## Why This Matters

43% of UK businesses experienced a cyber breach in 2025 (DSIT)  
85% of breaches involved phishing (DSIT 2025)  
£3,550 average cost of a disruptive breach for UK businesses  
19,000 UK businesses hit by ransomware in the past year

## What's Included

Everything you get with this managed service.

### Proactive Protection

Continuous monitoring and threat detection to prevent incidents before they impact your business.

### Expert Management

UK-based engineers handle configuration, updates, and incident response — so you don't have to.

### Regular Reporting

Monthly reports on security posture, incidents handled, and recommended improvements.

### Dedicated Support

Direct access to your account team for questions, changes, and escalations.

## How We Run Your Phishing Simulations

From baseline test to measurable improvement — building a security-aware workforce.

1. **Baseline Campaign**  
   We send a realistic phishing simulation to your team to measure current click rates and reporting behaviour.

2. **Training Deployment**  
   Targeted security awareness training is assigned based on results — focusing on staff who need it most.

3. **Ongoing Campaigns**  
   Regular simulations using current real-world attack templates — spear phishing, CEO fraud, credential harvesting, and more.

4. **Reporting & Improvement**  
   Monthly reports tracking click rates, reporting rates, and training completion — with benchmarks against industry averages.

## Why Choose AMVIA for Phishing Simulation Training

UK-based specialists delivering measurable results for businesses of every size.

### Sheffield-Based, UK-Focused

Our engineering and support team operates from Sheffield. We understand UK compliance requirements, network infrastructure, and the specific challenges facing British businesses.

### Accredited & Certified

AMVIA holds Cyber Essentials Plus, ISO 27001, and Microsoft Gold Partner status — giving you confidence that our services meet the highest UK security and quality standards.

### 1,200+ UK Businesses Protected

We manage IT and security for over 1,200 UK businesses across sectors including legal, finance, healthcare, and professional services. Our track record speaks for itself.

### Fast, Responsive Support

Critical issues are responded to within one hour. Our helpdesk is available by phone, email, and portal — with dedicated account managers who know your environment.

## Frequently Asked Questions

### What topics does the security awareness training cover?

Our training programme covers phishing recognition, password hygiene, business email compromise, safe web browsing, removable media risks, social engineering tactics, and data handling best practices. Content is updated quarterly to reflect current threats targeting UK organisations.

### Does the training meet compliance requirements?

Yes. Our training programme helps organisations meet awareness requirements under UK GDPR, Cyber Essentials, ISO 27001, and sector-specific regulations. Training completion is tracked centrally with audit-ready reports showing who completed which modules and when.

### How do you measure whether the training is actually effective?

We measure effectiveness through phishing simulation click rates before and after training, training module completion rates, quiz scores, and the rate at which staff report suspicious emails to IT. These metrics are tracked over time to demonstrate measurable improvement.

### How are new starters onboarded into the training programme?

New employees are automatically enrolled in a baseline security awareness module during their first week, covering the essentials of phishing recognition, password security, and your organisation's reporting procedures.

### How long do the training modules take to complete?

Each training module is designed as a micro-learning session of five to ten minutes, making it easy for staff to complete without significant disruption to their working day.