SOC as a Service for UK SMEs

SOC as a Service (SOCaaS) is a cloud-delivered security model in which a specialist provider operates a Security Operations Centre on your behalf. Instead of building and staffing an in-house SOC — which requires a dedicated team, specialised tooling, and significant ongoing investment — your business receives 24/7 threat monitoring, detection, and incident response capability at a predictable monthly cost.

Key Statistics

What's Included

Everything you get with this managed service.

Continuous Threat Monitoring

AMVIA's SOC monitors your environment continuously — 24 hours a day, 365 days a year. Monitoring covers:

• All endpoint devices (Windows, macOS, iOS, Android) via EDR agents
• Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams, Entra ID) via cloud connectors

Alert Triage and Investigation

Not every alert is a genuine threat. Alert fatigue — security tools generating enormous volumes of low-quality alerts — is one of the primary reasons in-house security efforts fail. AMVIA's analysts triage every alert to determine whether it represents a genuine threat, a false positive, or benign.

Incident Response

When a confirmed threat is identified, AMVIA provides direct incident response support:

• Immediate notification to your designated contact with a clear briefing
• Recommended containment actions (device isolation, account disablement, network block)

Threat Intelligence

AMVIA's SOC operates with access to commercial and open-source threat intelligence feeds — continuously updated information about active attacker infrastructure, malware signatures, indicators of compromise, and emerging attack techniques targeting UK businesses. This intelligence is applied to your environment.

Monthly Reporting

Every client receives a plain-language monthly security report covering: threat activity detected and investigated, incidents responded to, vulnerability posture summary, and key metrics (mean time to detect, mean time to respond). This report is formatted for both technical review by your IT team and for management review.

How We Deliver SOC as a Service

From onboarding to active monitoring — your SOC operational within days.

1. Environment Discovery
   We assess your infrastructure, identify log sources, and define the scope of monitoring coverage.

2. SIEM Integration
   Log sources are connected to our SIEM platform — endpoints, firewalls, cloud services, and email all feeding in.

3. Detection Rules
   Custom detection rules and correlation logic are configured for your environment, industry, and threat landscape.

4. 24/7 Analyst Monitoring
   Our UK-based SOC analysts monitor, investigate, and respond to alerts around the clock — escalating confirmed threats directly to your team.

Why Choose AMVIA

Sheffield-Based, UK-Focused

Our engineering and support team operates from Sheffield. We understand UK compliance requirements and the challenges facing British businesses.

Accredited & Certified

AMVIA holds Cyber Essentials Plus, ISO 27001, and Microsoft Gold Partner status.

1,200+ UK Businesses Protected

We manage IT and security for over 1,200 UK businesses across sectors including legal, finance, healthcare, and professional services.

Fast, Responsive Support

Critical issues are responded to within one hour. Our helpdesk is available by phone, email, and portal.

Frequently Asked Questions

What is SOC as a Service?

SOC as a Service (SOCaaS) is a managed security service in which a specialist provider operates a Security Operations Centre on your behalf, providing 24/7 monitoring, threat detection, and incident response. It delivers the capability of an enterprise-grade security operations team without the cost of building one in-house.

How is SOC as a Service different from MDR?

These terms are closely related and often used interchangeably. A SOC is the team and facility; MDR (Managed Detection and Response) describes the technology-driven detection and response process. In practice, AMVIA's SOC as a Service includes MDR capability as a core component.

What data does AMVIA's SOC access?

AMVIA's SOC ingests security telemetry from your environment — event logs, EDR data, email security alerts, cloud service audit logs. We do not access, read, or store the content of individual emails, documents, or communications. Data processing is governed by a formal Data Processing Agreement and stored in UK data centres.

How quickly does AMVIA respond to a detected threat?

AMVIA guarantees a one-hour response to critical security incidents — active ransomware, confirmed account compromise, data exfiltration in progress — at any hour of the day or night. For lower-severity alerts, response targets are defined in your service agreement and typically range from four to eight hours during business hours.

Can AMVIA's SOC integrate with our existing security tools?

Yes. AMVIA's SOC ingests data from a wide range of security tools and platforms, including firewall logs, existing antivirus, Microsoft Defender, and third-party SIEM deployments. Where you already have tooling in place, we work with it rather than replacing it unnecessarily.

Is SOC as a Service suitable for businesses with their own IT team?

Yes. Co-managed SOC is a common model for businesses with 50–500 staff that have internal IT staff but no dedicated security capability. AMVIA's SOC handles continuous monitoring and specialist response; your IT team handles day-to-day operations. The two functions are complementary rather than competitive.